1. GENERAL

1.1 These Terms & Conditions apply to products purchased via www.zkdecor.in or placed through social media platforms, phone, chat, or through our customer service team. All such purchases are governed by ZK Decor, the company owning and operating www.zkdecor.in.

1.2 PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR AVAILING ANY SERVICES. ANY PURCHASE MADE BY YOU THROUGH THE WEBSITE OR OTHER CHANNELS SHALL SIGNIFY YOUR ACCEPTANCE OF THESE TERMS AND YOUR AGREEMENT TO BE LEGALLY BOUND. ADDITIONAL TERMS OR CONDITIONS DISPLAYED WITH SPECIFIC PRODUCTS SHALL ALSO APPLY.

1.3 IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ACCESS THE WEBSITE OR PURCHASE ANY PRODUCT OR SERVICE.

2. BUSINESS

2.1 The website serves as a platform to facilitate the online sale and purchase of home decor and related products. Title and risk of the products will transfer directly from ZK Decor to the customer.

2.2 ZK Decor reserves the right to modify or discontinue any service, process, or condition of sale without prior notice.

3. PRODUCT

3.1 ZK Decor enables the sale of various home decor products. Shipping policies may be updated from time to time and are governed by the latest version published on the website.

4. SERVICES

4.1 Customers are solely responsible for the use of products purchased. ZK Decor shall not be held liable for misuse.

4.2 By purchasing, you confirm that you are legally competent to enter into contracts as per Indian law.

4.3 ZK Decor is not responsible for any failure in payment processing.

5. PRICING INFORMATION

5.1 Product prices are as displayed at the time of purchase.

5.2 Prices are subject to change without notice and may not be the lowest available.

5.3 In case of pricing errors, ZK Decor may cancel the order or contact the customer for further instructions. If payment was made, a full refund will be issued.

6. CREDIT CARD DETAILS

You agree to provide valid payment details through approved gateways. ZK Decor does not store or misuse this information and is not liable for unauthorized card use.

7. DELIVERY OF PRODUCTS

ZK Decor will verify your delivery location. If your area is non-serviceable, you may be requested to provide an alternative address. In case of multiple items, we aim to ship together, but this may not always be feasible.

8. RETURN & REFUND POLICY

Please refer to our Returns & Refunds Policy on the website for detailed information.

9. SHIPPING, DELIVERY & PAYMENTS

Details are available in the Shipping, Delivery & Payments Policy section of the website.

10. WARRANTIES & CLAIMS

Warranty conditions for each product must be followed. Claims outside the stated terms will not be entertained.

11. INDEMNIFICATION & LIMITATION OF LIABILITY

11.1 You agree to indemnify and hold harmless ZK Decor and its representatives from any losses or damages arising from your breach of these terms.

11.2 ZK Decor shall not be liable for any indirect, incidental, or consequential damages. Liability is limited to the amount paid for the product in question.

12. GOVERNING LAW

These Terms & Conditions shall be governed by the laws of India.

13. OFFERS, PROMOTIONS & CONTESTS

13.1 ZK Decor may introduce offers or contests from time to time, with separate terms. ZK Decor reserves the right to modify or cancel these at its sole discretion.

13.2–13.12 Terms regarding entries, participant obligations, and promotional conditions will be separately listed and are binding.

14. PRIORITY SHIPPING

14.1 Available on select products and pin codes at additional cost.

14.2 Confirmation on availability and charges can be obtained from our customer service.

14.3 ZK Decor is not liable for delays due to factors beyond control.